Shipping policy

 

SHIPPING POLICY

Order Processing All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with your order details once your order is placed.

Shipping Times We ship worldwide. Once your order has been dispatched, estimated delivery times are:

  • Standard Shipping: 7–15 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.

Order Tracking Once your order has shipped, you will receive an email with a tracking number so you can follow your package every step of the way.

Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping costs.

Lost or Delayed Packages If your order hasn't arrived within 20 business days, please contact us at velorastore517@gmail.com and we'll do our best to resolve the issue promptly.

Contact Us For any shipping-related questions, reach us at: velorastore517@gmail.com